Calazzo
Welcome to Calazzo.com, the ultimate online store featuring exclusive custom designed furniture for your needs. Feel free to browse our collection online or download the printable product brochures for offline viewing. The Sumo Collection can also be custom ordered for special sizing needs.

At Calazzo.com, we pride ourselves in providing excellent quality products, customer service, and unbeatable prices. New prodcuts are continually introduced, come back often to view our latest designs.

By Phone: 1.877.CALAZZO (1.877.225.2996) M-F: 9am to 5pm PST
By Email: info@calazzo.com

Payment Policy
We accept all major credit cards (American Express, MasterCard, and Visa), checks, and money orders.

Credit Cards For credit card payments, your account will be charged when the shipment leaves our facilities.

For special order items, we require a 50% deposit upon odering, with the remaining balance due when the item ships from our facilities. Special order deposits are non-refundable.

Checks Generally, it could take up to 5 business days or more for checks to clear. Once the check has cleared in our accounts, your order will be shipped immediately from our facilities. For backordered or out of stock items, they will ship immediately when it is available.

Shipping Policy
Standard Ground Shipping (Continental U.S.A. - 48 States) Our standard ground shipping covers shipments within the continental United States. In stock items are generally shipped within 3-5 business days (unless otherwise noted) through either FEDEX Ground or UPS Ground. Larger items are shipped via freight.

You will be notified if an item you ordered can not be shipped or is delayed. Your credit card will not be charged until your order is processed for shipment.

Shipping to Hawaii and Alaska Shipping costs are higher to Hawaii and Alaska. We use FEDEX Ground for these destinations and shipping time is approximately 7 business days. Please contact us for more details.

International Shipping (Canada) Our standard shipping to Canada is through FEDEX International Ground. Transit time to most destinations is 7+ business days. Canadian customers are responsible for all taxes, duties, and customs fees. Please contact your local customs office for more information.

Order Tracking An email confirmation is sent with all online orders. For shipments sent via FEDEX or UPS, a confirmation email with tracking information will be sent via email.

Transit Time for Ground Shipments (Continental U.S.A. - 48 States) Typical transit time for ground shipping is 2-5 days within the Continental U.S.A.

Return Policy
At Calazzo, we pride ourselves in providing our customers with the best quality products as well as unparalleled customer service. All products we sell are guaranteed. In case you need to return a product, please contact us at info@calazzo.com to arrange for a return merchandise authorization (RMA) number and our instructions. Items cannot be returned without a RMA number.

No returns or exchanges on custom order items or discounted orders.

Within 7 calendar days of receipt You may return an item(s) within 7 calendar days of receipt for a refund of the purchase price less the original delivery and handling fees for shipping the item to your residence. The return must be post-marked within 7 calendar days of receiving the item. The original delivery and handling fees are nonrefundable. Damage due to shipping must be noted on the shipping invoice, as all items are insured for shipping damage. All returned items must be returned in its NEW and UNUSED and UNOPENED original condition and packaging. OPENED or USED or ASSEMBLED items cannot be returned. Return shipping and insurance charges are the responsibility of the customer.

Please note that furniture can be damaged during shipment. Our items are packed carefully before shipment and in most cases are double boxed. Please inspect all shipping cartons before resending the items to us, as worn cartons may not provide adequate protection during shipment. All returns must be insured with the carrier.

Items accepted for returns are subject to a 20% restocking fee.

After 7 calendar days No returns or exchanges.